Shipping & Delivery Policy

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order is shipped, you will receive a confirmation email with tracking details.

2. Shipping Methods & Delivery Time

Cosvu ships worldwide using trusted carriers. Delivery times vary depending on destination and shipping method.

Estimated Delivery Times:

Standard International Shipping: 7–15 business days
Express Shipping: 3–7 business days

Delivery times are estimates and may vary due to customs clearance, local carriers, or unexpected delays.

3. Shipping Costs

Shipping fees are calculated at checkout based on destination, weight, and shipping method.

Customers are responsible for any import duties, taxes, or customs fees imposed by their country.

4. Order Tracking

Once shipped, you will receive a tracking number via email. You can use it to monitor your shipment directly on the carrier’s website.

5. Address Accuracy

Please ensure your shipping address is complete and accurate. Cosvu is not responsible for delays or losses caused by incorrect address information.

6. Lost or Damaged Shipments

If your package is lost or damaged, please contact us immediately:

Email: support@cosvu.com
WhatsApp: +852 9617 1542

We will work with the carrier to resolve the issue and provide a replacement or refund if applicable.

7. Company Information

Company: Yuhe Global Limited (Hong Kong)

Customer Support: support@cosvu.com

Why Cosvu Shipping Is Reliable

• Worldwide shipping with trusted carriers
• Fast processing within 1–3 business days
• Full tracking provided for every order
• Customer support for shipping issues

Need Help With Your Order?

Contact our support team or explore Cosvu comfort essentials designed for everyday recovery.