Shipping Policy
Cosvu is committed to delivering your comfort essentials safely, reliably, and with flexible shipping options to meet your needs.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a confirmation email with tracking details.
2. Shipping & Delivery Time
Cosvu works with trusted shipping carriers to provide reliable delivery options.
Available Shipping Options:
Standard Shipping:
7–10 business days after shipment — FREE
Priority Shipping:
5–8 business days after shipment — $3.99
Delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances beyond our control.
Please note that delivery estimates begin after your order has been processed and shipped.
3. Shipping Costs
Standard Shipping is available for free on eligible orders.
Customers may choose Priority Shipping at checkout for an additional $3.99 fee.
Any available shipping options and costs will be displayed at checkout before completing your purchase.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email. You can use the tracking number to monitor your shipment through the carrier's tracking system.
Tracking updates may take some time to appear after shipment confirmation.
5. Address Accuracy
Please ensure your shipping address is complete and accurate when placing your order.
Cosvu is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.
6. Lost or Damaged Shipments
If your package is lost, significantly delayed, or arrives damaged, please contact us as soon as possible.
Email: support@cosvu.com
WhatsApp: +852 9617 1542
Our team will review your order details and work with the shipping carrier to help resolve the issue.
7. Company Information
Company: Yuhe Global Limited (Hong Kong)
Customer Support: support@cosvu.com
Why Cosvu Shipping Is Reliable
- Fast order processing within 1–3 business days
- Free Standard Shipping available on eligible orders
- Priority Shipping upgrade available for faster delivery
- Tracking information provided for shipped orders
- Customer support available for shipping-related questions
Need Help With Your Order?
Contact our support team if you have any questions about your order or delivery.
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