Terms of Service
Effective Date: August 13, 2025
Company: Yuhe Global Limited (Hong Kong)
1. Acceptance of Terms
By accessing or using the Cosvu website, you confirm that you have read, understood, and agree to these Terms of Service. If you do not agree, please do not use our website.
2. Eligibility
You must be at least 18 years old, or the legal age in your jurisdiction, to use this website. By placing an order, you confirm that you are legally capable of entering into binding contracts.
3. Products and Services
Cosvu provides comfort and recovery products designed for everyday wellness and relaxation. We strive to ensure all product descriptions and images are accurate, but slight variations may occur due to screen differences or manufacturing updates.
We reserve the right to modify, update, or discontinue products or services at any time without prior notice.
4. Orders and Payment
By placing an order, you agree to purchase a product under these Terms. We reserve the right to refuse or cancel orders due to pricing errors, stock limitations, or suspected fraud.
Payments must be completed at checkout using secure methods such as PayPal or credit/debit cards.
5. Shipping and Delivery
Delivery times are estimates and may vary due to customs, carrier delays, or external factors. Cosvu is not responsible for delays caused by third-party carriers or customs authorities.
Customers are responsible for any import duties, taxes, or customs fees applicable in their country.
6. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Return & Refund Policy, which is incorporated into these Terms by reference.
7. Intellectual Property
All content on the Cosvu website, including text, images, logos, and designs, is owned by Cosvu or its partners. You may not copy, reproduce, or use any content without written permission.
8. Prohibited Activities
- Using the website for illegal or fraudulent purposes
- Attempting to interfere with website security or functionality
- Misusing or abusing services provided by Cosvu
9. Limitation of Liability
Cosvu is not liable for indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount paid for the specific product purchased.
We are not responsible for issues caused by third-party carriers or payment processors.
10. Indemnification
You agree to indemnify and hold harmless Cosvu, its affiliates, and employees from any claims arising from your use of the website or violation of these Terms.
11. Privacy
Your personal information is handled according to our Privacy Policy. By using Cosvu, you agree to the collection and use of information as described in that policy.
12. Governing Law
These Terms are governed by applicable laws of the jurisdiction where Cosvu operates. Any disputes shall be subject to the competent courts of that jurisdiction.
13. Changes to Terms
Cosvu reserves the right to update or modify these Terms at any time. The latest version will always be available on this page.
14. Contact Us
If you have any questions about these Terms:
Email: support@cosvu.com
WhatsApp: +852 9617 1542
Company: Yuhe Global Limited (Hong Kong)
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